Privacy Policy
Arella Media Applications
Effective Date: 10 Jan 2025
At Arella Media Applications ("Company," "we," "our," or "us"), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use Arella.Space and our API services.
Information We Collect
We collect the following types of information when you use our services:
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Personal Information: When you register for an API key or subscribe to our services, we may collect your name, email address, company name, payment details, and other relevant information.
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Usage Data: We collect data on API requests, response times, errors, and other metrics to improve service performance and security.
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Device and Log Information: We collect device-related information, such as IP addresses, browser types, and operating systems.
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Cookies and Tracking Technologies: We use cookies and similar technologies to track user behavior and improve user experience.
How We Use Your Information
We use the collected information to:
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Provide, maintain, and improve our API services.
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Process payments and manage subscriptions.
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Communicate with users regarding updates, security alerts, and support requests.
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Ensure compliance with legal obligations and prevent fraud or abuse.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share information in the following situations:
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With Service Providers: We work with third-party vendors (such as payment processors and cloud hosting providers) to operate our services.
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For Legal Compliance: We may disclose information if required by law, regulation, or government request.
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Business Transfers: In case of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.
Data Retention
We retain personal information as long as necessary to provide our services and comply with legal obligations. After this period, data will be securely deleted or anonymized.
Security Measures
We implement industry-standard security practices, including encryption and access control, to protect your information from unauthorized access, disclosure, or loss.
Your Rights and Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing communications.
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Request data portability or restrict data processing, as per applicable laws.
To exercise these rights, contact us at hello@arella.app
International Data Transfers
As we operate globally, your data may be transferred and stored in multiple jurisdictions. We ensure that such transfers comply with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify users via email or through our website.
Contact Us
For any questions regarding this Privacy Policy, please contact us at:
By using Arella.Space, you consent to the terms outlined in this Privacy Policy.